Drewery Estate Agents Case Study
Busy property agents don’t have time for traditional ties…
Drewery Property Consultants was established in 1946. Today they offer a complete specialist service in residential property sales, lettings and property management, managed largely from their head office and administration centre based in Sidcup, London.
Their problem…
Offering professional services to homeowners throughout a number of boroughs in London keeps their agents busy.
Meaning there is an inevitably high volume of documents that need to be processed every day. And in a competitive city like London, it is vital that these are signed as quickly as possible.
Thus keeping Drewery’s level of service at the highest level.
Investing early is paying off…
Drewery Property Consultants was a fairly early adopter of electronic signatures, and now couldn’t be without it. With 20 members of staff employed in various departments, Signable is a key tool for Drewery Property and their staff.
Using Signable has helped Drewery estate agents save time and made the lettings process much simpler. They’ve managed to shave days, if not weeks, off the complete process.
“When a tenancy had several landlords, tenants and guarantors, it would be a nightmare trying to get them all into the office to sign and could take several days or weeks, depending on their schedules.”
The Results?
Relying on eSigning to keep the sales side of the business moving whilst also making the process much easier for buyers. Office Manager, Erica Lewis, comments on how vital having an electronic signature solution is for the business.
“On our sales side, Signable has enabled us to get information from prospective buyers that may take longer if they are unable to take calls at work. They can simply complete the form and it automatically gets emailed back.”
“Having been with Signable now for several years, I can’t imagine how we ever conducted our business without it.”
Customer Service
And the customer service and support from Signable? Erica feels this has certainly met her expectations.
“All the staff are very helpful and personable and take on board any ideas we suggest to improve the service even more. I would have no hesitation in recommending Signable to anyone.”
